1. It's OK to discuss software issues here but please report bugs to Tesla directly at servicehelpna@teslamotors.com if you want things fixed.

Android Mobile App Updates List - Newest 3.3.6 - Minor Improvements (4/25/18)

Discussion in 'Software and Firmware' started by Bokonon, Mar 21, 2018.

  1. Bokonon

    Self-identified Teslaholic
    M3OC Supporting Member
    Expand Collapse

    Joined:
    Apr 12, 2017
    Messages:
    991
    Location:
    Newton, MA
    Tesla Owner:
    Reservation
    Country:
    Country
    #1 Bokonon, Mar 21, 2018
    Last edited: May 4, 2018
    Greetings, all!

    This is the Android-specific version of the iOS Mobile App Updates thread, intended to track and log changes to the Tesla app for Android. As with the iOS thread, please comment below with changes, bugs/issues and other thoughts that you encounter in the Tesla Android app, and I will integrate them into this initial post. Bullet points in boldface text represent Tesla's official release notes for a particular version.

    Version 3.3.6 (4/25/2018)
    • Minor fixes and improvements
    Version 3.3.5 (4/6/2018)
    • Minor fixes and improvements
    • Adds phone key "info" button with troubleshooting tips
    • Fixes fingerprint authentication for keyless driving

    Version 3.3.4 (3/24/2018)
    • Minor fixes and improvements
    Version 3.3.3 (3/14/2018)
    • Minor fixes and improvements
    Baseline
    • Use phone as key
    • Check charging status, start/stop charging, set charge limit
    • Remote climate control
    • Remote lock / unlock
    • Flash lights / honk horn
    • Open/close charge port door
    • Release trunk / frunk
    • Monitor vehicle status, location and speed
     
    • Like Like x 2
  2. mig

    mig
    M3OC Supporting Member
    M3OC Supporting Member
    Expand Collapse

    Joined:
    Jul 10, 2017
    Messages:
    241
    Location:
    California
    Tesla Owner:
    Model 3
    Country:
    Country
    FYI, Android phone-as-key has *drastically* improved not related to 3.3.3 version of the app (possibly with the 4.9 firmware?) The phone-key went from almost-never-works to hasn't-failed-yet sometime in the past couple weeks. Unfortunately I got into the habit of turning bluetooth off/on before walking up to the car so that I never noticed *when* exactly it was fixed (just noticed last week I didn't have to do that anymore)
     
    • Like Like x 3
  3. mig

    mig
    M3OC Supporting Member
    M3OC Supporting Member
    Expand Collapse

    Joined:
    Jul 10, 2017
    Messages:
    241
    Location:
    California
    Tesla Owner:
    Model 3
    Country:
    Country
    I may have spoke too soon. Twice in the last 2 days I've had to cycle Bluetooth to get the phone-key to connect. Arrgh. Maybe an issue with 3.3.3 on Android? (I have no idea)

    Moderators: Oops should my posts be in @Bokonon's thread instead?
     
  4. KGTES

    Active Member
    Expand Collapse

    Joined:
    Sep 26, 2017
    Messages:
    109
    Location:
    Dallas, TX
    Country:
    Country
    @mig, what phone are you using?

    Also, it may 'seem' like the iOS app has more functionality than the Android counterpart, but that may just be the updates are listed on the app listing in their respective app stores.
    Can you confirm that the Android app can do all of the things listed above in the list for the iOS app?
     
  5. mig

    mig
    M3OC Supporting Member
    M3OC Supporting Member
    Expand Collapse

    Joined:
    Jul 10, 2017
    Messages:
    241
    Location:
    California
    Tesla Owner:
    Model 3
    Country:
    Country
    I'm using a Nexus 5X.

    Yes, the Android app seems to have the same functionality as the iPhone app (except no voice commands, I tried "Hey Google, open the funk" and it just searched for "trunks" on Google :rolleyes:)
     
    • Like Like x 1
    • Funny Funny x 1
    • Informative Informative x 1
  6. SoFlaModel3

    Team Midnight Silver
    Moderator M3OC Supporting Member
    Expand Collapse

    Joined:
    Apr 15, 2017
    Messages:
    6,330
    Location:
    Florida
    Tesla Owner:
    Model 3
    Country:
    Country
    Done ;)
     
  7. LucyferSam

    Active Member
    Expand Collapse

    Joined:
    Sep 13, 2017
    Messages:
    124
    Location:
    Ames, IA
    Tesla Owner:
    Model 3
    Country:
    Country
    I think 3.3.3 actually reduced the quality of the phone as key... I hadn't had to do the airplane mode cycle to get it to connect once since I got 2018.4.9 on the car and the app update before 3.3.3 the same night, but since updating to 3.3.3 a few days ago I'm averaging once a day needing to cycle airplane mode. Curiously, once the app even showed the phone as key connected, but the car didn't. On the bright side, with the version before 3.3.3 I'd occasionally have issues connecting remotely via cellular to turn the heat on, and haven't had any trouble with that since the update.
     
    • Informative Informative x 2
  8. Bokonon

    Self-identified Teslaholic
    M3OC Supporting Member
    Expand Collapse

    Joined:
    Apr 12, 2017
    Messages:
    991
    Location:
    Newton, MA
    Tesla Owner:
    Reservation
    Country:
    Country
    Version 3.3.4 is now available with "minor fixes and improvements".

    @LucyferSam I'm curious as to whether the update helps with your phone-as-key experience.
     
  9. LucyferSam

    Active Member
    Expand Collapse

    Joined:
    Sep 13, 2017
    Messages:
    124
    Location:
    Ames, IA
    Tesla Owner:
    Model 3
    Country:
    Country
    Testing it this week, it has definitely been better than last week. I had to cycle the blue tooth once the first day on 3.3.4, but that was right after connecting to my fitbit which definitely creates problems in the bluetooth stack. Haven't had to cycle again though some times it take a while to connect. I do find it odd that the phone still connects to the rest of the system much faster than the phone as key part, and in the one instance I had to cycle it the phone showed up on the screen as connected but would not connect as a key.
     
    • Informative Informative x 1
  10. relidtm

    Active Member
    Expand Collapse

    Joined:
    Jun 3, 2017
    Messages:
    112
    Location:
    Orlando
    Country:
    Country
    Has anyone tried the app at a supercharger yet? Example if you need 80% to leave will itmsemd you a push notification?
     
  11. SoFlaModel3

    Team Midnight Silver
    Moderator M3OC Supporting Member
    Expand Collapse

    Joined:
    Apr 15, 2017
    Messages:
    6,330
    Location:
    Florida
    Tesla Owner:
    Model 3
    Country:
    Country
    I’m assuming yes though I haven’t tried. The app sends you a push notification when charging is complete (if you enable it) so you should be covered.

    Of course I hope I didn’t make a mistake assuming this because the iOS version does it :)
     
    • Like Like x 1
  12. relidtm

    Active Member
    Expand Collapse

    Joined:
    Jun 3, 2017
    Messages:
    112
    Location:
    Orlando
    Country:
    Country
    #12 relidtm, Apr 1, 2018
    Last edited: Apr 1, 2018
    I just don't want to get an idle charge :) if it gets to 83-85-90 who cares right? with kids its easy to lose track of time.
     
  13. LucyferSam

    Active Member
    Expand Collapse

    Joined:
    Sep 13, 2017
    Messages:
    124
    Location:
    Ames, IA
    Tesla Owner:
    Model 3
    Country:
    Country
    Yes, it sends you a notification when the car hits the level it has calculated you need to continue on your route as well as when it hits your preset charge level.
     
    • Informative Informative x 2
  14. relidtm

    Active Member
    Expand Collapse

    Joined:
    Jun 3, 2017
    Messages:
    112
    Location:
    Orlando
    Country:
    Country
    thanks that is what I assumed just wanted to make sure call me over-eager to use a supercharger
     
  15. Argyle

    New Member
    Expand Collapse

    Joined:
    Feb 28, 2018
    Messages:
    4
    Location:
    Honolulu, HI
    Country:
    Country
    3.3.5 is out.

    They added a new info button next to the phone key status... It just lets you know that if you're having problems, you should try turning Bluetooth off and back on.

    Fingerprint authentication actually works now if you try to use keyless driving.

    No idea what else changed.
     
    • Informative Informative x 3
  16. Bokonon

    Self-identified Teslaholic
    M3OC Supporting Member
    Expand Collapse

    Joined:
    Apr 12, 2017
    Messages:
    991
    Location:
    Newton, MA
    Tesla Owner:
    Reservation
    Country:
    Country
    Thanks! Added these changes to the first post.

    Random thought/speculation: based on their job openings, I can see that Tesla uses Xamarin (a cross-platform development environment for mobile apps) for at least one of their mobile apps. Makes me wonder whether they use it for the flagship Tesla app, in which case we should see features and fixes that aren't platform-dependent released on iOS and Android in lockstep...
     
    • Agree Agree x 1
  17. Oil Freedom

    Active Member
    Expand Collapse

    Joined:
    Oct 15, 2017
    Messages:
    98
    Location:
    San Diego, CA
    Tesla Owner:
    Model 3
    Country:
    Country
    Anyone else notice that their Tesla app is suddenly working to unlock and start the car without the card key?

    As far as I can tell, neither the app nor my car got a software update recently.
     
  18. Oil Freedom

    Active Member
    Expand Collapse

    Joined:
    Oct 15, 2017
    Messages:
    98
    Location:
    San Diego, CA
    Tesla Owner:
    Model 3
    Country:
    Country
    Hmmm... Sometimes the car seems to be in a deep sleep, and it takes a little while (around 10 seconds) before the phone or even the card can unlock it.
     
  19. Oil Freedom

    Active Member
    Expand Collapse

    Joined:
    Oct 15, 2017
    Messages:
    98
    Location:
    San Diego, CA
    Tesla Owner:
    Model 3
    Country:
    Country
    Another observation: When I get in the car and try to put it into Drive, the mobile app isn't always recognized right away. So, I'm prompted to swipe the card key. Before I can do that, the phone app is recognized, and the card key isn't needed afterall. However, the card key prompt remains on the touch screen, so that window must be manually closed.
     
    • Informative Informative x 2
  20. slasher016

    Active Member
    Expand Collapse

    Joined:
    Sep 12, 2017
    Messages:
    120
    Location:
    Cincinnati, Ohio
    Tesla Owner:
    Model 3
    Country:
    Country
    I've had this problem several times in my one day of ownership. In general, the app is nice when it works, but I've had several times where it couldn't connect to the car. My phone key gets disconnected a lot... but sometimes it's disconnected but I can still unlock the car with the app. They've got a ways to go on the app/phone key piece of this puzzle. Other than the phone app quirkiness, the car is amazing.
     
    • Informative Informative x 1

Share This Page