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Car will no longer log into Tesla slacker acct

Discussion in 'Software and Firmware' started by ummgood, Apr 29, 2018.

  1. ummgood

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    All day I have not been able to access slacker in my car. It says error trying to log in and then gives me an option to log in with my account and there is a button to login with the Tesla account. The Tesla account doesn’t work. I have tried rebooting my car twice and no go.

    Anyone else having this issue today? My teen is disgruntled not having internet tunes haha!
     
  2. SoFlaModel3

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    Slacker is/was down today (not Tesla).
     
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  3. ummgood

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    Oh ok awesome thanks!
     
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  4. relidtm

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    yea mine hasn't worked all day thanks for posting this
     
  5. relidtm

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  6. ummgood

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    It’s working! My teen is happy again.
     
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  7. Twiglett

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    interesting that its working in the car, I just tried the website and it still displays the domain for sale page.
     
  8. SoFlaModel3

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    This probably explains why...

     
  9. josephwit

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    Slacker out on my wife's model 3 briefly yesterday, back by evening. Something at their end?
     
  10. SoFlaModel3

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    Yes! Slacker had a complete outage and a slow return to service.
     
  11. ummgood

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    The funny thing is I guess they forgot to renew their domain or had some issues with it. This is pretty common with companies that are smaller. What typically happens is they have some guy in the company that registers the domain and uses his corporate mail address. Then the guy leaves the company and they never update the domain account to point to somewhere meaningful. Then when the domain is up for renew the mail just bounces back and no one in the company has any idea it is going to lapse.
     
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  12. SoFlaModel3

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    Similar thing happened in my company as we consolidated and nationalized IT, but had some locations with domains we didn’t know about that only served as redirects. All it took was telling people to go to new URLs but that was easier until it wasn’t :)
     
  13. ummgood

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    Yeah my company had the domain lapse right before I started in 2005. They have a handle on it now :)
     
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