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Delivery Checklist

Discussion in 'Reserving, Ordering, Production, Delivery' started by Mike, Apr 7, 2017.

More threads by Mike
  1. Mike

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    • Dennis van der Pool

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      To start a discussion:
      1) What do you think has caused the issue?
      2) What should Tesla do in this case?
      3) What should the buyer do in this case? What would you do?
      4) What should Tesla do to prevent this happening again?
      5) Can we support the buyer in any way?
      6) Will you be using the P.D.I. checklist upon delivery of your Model 3? I will.
       
    • Mike

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      1) A void in the original sheet of aluminum, perhaps the end of the roll.....or, the roll of aluminum had a thin spot and this thin area gave way when the part was formed.
      2) I would wait for the engineers report from a technical point of view. From a customer satisfaction point of view, I would replace the vehicle with a new one and use the current damaged vehicle as a teaching point along the supply, production and delivery chain. FWIW, I factory ordered a (Cartier Designer Series) Lincoln Town Car in the spring of 1986. The delivery was delayed for "insert excuse here". Years later, I came to find out that a mishap had taken place and it was corrected at the factory level. Also, for a "top of the line" Ford product, it was delivered with misaligned trim and other cosmetic issues.......
      3) I would not be a PITA, BUT, I would be insisting on a new vehicle.
      4) Review the whole chain of events (much like cockpit resource management in aviation) with the aim of not pining blame on one particular individual, but with improving the systemic issues that obviously are present in the QC side of Tesla.
      5) Unknown other than moral support.
      6) Yes, I will use a PDI checklist and I shall inform Tesla of same prior to me showing up to take delivery..
       
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      • teslaliving

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        How about mine from 2014:

        Standard Items

        Configuration
        VIN: <confirm it matches order>
        85 kWh
        Grey body/Tan leather/Obeche wood matt trim
        19' Michelin Primacy Tires
        Twin Chargers
        Panoramic roof
        Parking Sensors
        Sub-zero weather package
        Premium interior lighting
        Tech package​
        Should be Included
        UMC and J1772, NEMA 5-15, NEMA 14-50 adapters
        License plate frame & front plate mount
        Manuals
        Standard floor mats
        2 fobs
        Footwell cover
        Software version 5.9
        85 badge on rear of car
        Titanium undercarriage​
        Check over
        Car color/features show correctly in 17” display
        Inspect paint/exterior for bubbles, scratches etc.
        Inspect interior frayed fabric, leather, dirt, etc.
        Inspect windshield
        Test charge cable (UMC) fit
        Test charge port open/close
        Test door handles extend/retract
        Open/close glove box
        Check door open/close/fit all doors
        Test all seat belts
        Check map lights​
        Setup
        Slacker username/password configured
        Enable phone app access
        License plates
        Sync phone
        Install USB stick​
        Home setup
        Garage door opening
        Wifi connection
        Home charger test​
        Test at home
        Rest of delivery checklist/all features


        Extra questions

        All weather floor mats -- pick them up and pay for them
        Slacker Radio - How long does the subscription last?
        What is the recommended tire rotation interval?
        Are tire rotations free?
        Process if I find things wrong after I drive away? Who to contact first etc.
         
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        • EValuatED

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          OK, I know this is early but I'm excited & anticipating configuring my M3 :D ... did some reading on my favorite forum here -- and elsewhere on the interwebs (e.g., some MS checklists) -- and drafted this list. Still a little time for us to refine it before delivery!

          OVERALL
          • Check VIN
          • Battery capacity High/Standard
          • AWD/RWD
          • Performance/Standard
          • Paint color
          • Wheels size/style

          INTERIOR
          • Interior color/option
          • Seat color/options

          OPTIONS
          • Premium/Standard
          • Sunroof/Glass/Metal?
          • Subzero Weather Package?
          • Other options TBD

          ACCESSORIES
          • Two key fobs
          • Front and Rear floormats
          • License plate frames
          • Front license plate mount (per state)
          • UMC EVSE pack with adapters (J1772, 5-15, 14-50)
          • Manual(s)?

          INSPECT
          • Paint & clearcoat over color (e.g., no bubbling, spots, dirt under clear, etc.)
          • Trunk alignment
          • Frunk alignment
          • Wheels (no scratches, gouging)
          • No issues on tires (sidewall scratches/gouging)
          • Front Windshield
          • Read Windshield
          • Side windows (and operation)
          • Charge cover (no fit and finish issues, operation)
          • Door handles (no fit and finish issues, operation)
          • Doors aligned & smooth opening/closing
          • Sunroof if optioned (no fit and finish issues, operation)
          • Dash fit (no scratches)
          • Seats (no tears, all seats adjust)
          • Chrome trim (no fit and finish issues)
          • Bumpers (no fit and finish issues)
          • Mirrors adjust and test (auto/manual)
          • Glovebox (open/close, alignment)

          SERVICE CENTER SETUP
          • Walkthrough operation & option settings
          • Bluetooth pairing
          • Tesla App connected
          • Your comms account(s) entered/activated
          • Supercharger account activation/status
          • Verify can charge via UMC (plug in at Service center)
          • Tire pressures set (per door panel, per wheel/tire option)
          • Correct software & firmware (validate with Service center)
          • License plates or temp tags, registration papers (per state if transfer or new tags)
          • HoV or other per state benefits forms or links?
           
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          • ModFather

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            My checklist is simplified a bit

            1. install HPWC, connect to rooftop solar panels, and check for proper functioning
            2. show me how to energize the car and I'm outta there
             
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            • SoFlaModel3

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              I think mine is simple like @ModFather

              Check interior, check exterior, commence Tesla grin by cruising up A1A on the beach ;)
               
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              • Thomas Mikl

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                Look at car, mozy around, look at car, supercharge it, mozy around, put music in drive off, handwash car, wax car, dream of car.
                 
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                • teslaliving

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                  Dont expect to supercharge when you take delivery:
                  1) Car will already be charged up
                  2) Superchargers at the Service centers are often full/busy for cars being serviced
                  3) The deliveries may not take place at locations with SCs
                  4) They're looking to do speedy deliveries from what we've heard so they want you in and out and enjoying :)
                   

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