Display Freezes when WiFi is connected - 2018.32.6

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Joined
Aug 16, 2018
Messages
6
Location
Los Angeles
Tesla Owner
Model 3
Country
Country
#1
Hey All!

I just took delivery of my Model 3 last Friday, and as soon as I got home, I ran into an issue where the display would completely freeze. Everything is visible, but buttons dont work...

When I called Tesla, we eventually narrowed the issue down to the WIRELESS connection.

When wireless is turned OFF, there is no issue, and the screen is not frozen

When wireless is turned ON, the display INSTANTLY freezes

I have to constantly do a Screen Reset, and catch the first few seconds to hit the wireless menu, and turn off wireless.

If i dont catch it in time, the screen will freeze, and i have to reset it again

Has anyone else had this issue before?

Im on firmware "2018.32.6 - 08c12e6"

Tesla said they sent out the latest one, but somehow i dont believe that as its been sitting for 4 days now and nothing

TIA!