I have previously posted this info in another thread, but thought it warranted its own thread since I haven't seen this discussed anywhere. Tesla.com has a live chat line option that may save hours on hold. It is difficult to find(maybe Tesla doesn't want to encourage it's use)but perhaps this will help. At the Tesla.com homepage->click on the 3 lines top right->click support->click tesla app support in center column->click customer support & roadside assistance->click chat icon circle at bottom right. My experience is that this chat icon disappears after normal business hours. Hope this helps someone.
https://www.tesla.com/support/customer-support-roadside-assistance
https://www.tesla.com/support/customer-support-roadside-assistance
