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From Electrek: Tesla has a quick feedback loop, but Elon Musk didn’t implement a solution 6...

Discussion in 'News from Electrek.co' started by RSSFeed, Jan 9, 2017.

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    Tesla has a quick feedback loop, but Elon Musk didn’t implement a solution 6 days after a complaint on Twitter

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    There’s a story going around for the past few weeks about Tesla CEO Elon Musk implementing a solution to the problem of Tesla owners leaving their cars at Superchargers after charging is completed within 6 days of receiving a complaint about it on Twitter.

    That’s accurate. Musk did respond to a complaint from a customer about the issue and 6 days later Tesla introduced a new idle fee to incentivize owners to move their cars after charging is completed. The problem is that some people are now asserting that Tesla and Musk went from “idea to execution” within 6 days, which is simply false. more…

    Filed under: Uncategorized [​IMG] [​IMG] [​IMG] [​IMG] [​IMG] [​IMG] [​IMG] [​IMG][​IMG]

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