Model 3 refuses the iPhone app, requires the card

Dags53

New Member
Joined
Jul 16, 2018
Messages
1
Location
Kensington
Tesla Owner
Model 3
Country
Country
#1
My wife ran several errands today, and when she stopped, she placed the car in Park, then left the door slightly open. When she returned the car wouldn't accept her phone, requiring the card to start up again. This happened on three consecutive times. I tried to duplicate the experience, left the car in Park, left the door open, walked away, then upon my return it behaved normally. What to do? Delete the app?
 

Lovesword

Top-Contributor
M3OC Supporting Member
Joined
Sep 12, 2017
Messages
1,141
Location
Iowa
Tesla Owner
Model 3
Country
Country
#2
My wife ran several errands today, and when she stopped, she placed the car in Park, then left the door slightly open. When she returned the car wouldn't accept her phone, requiring the card to start up again. This happened on three consecutive times. I tried to duplicate the experience, left the car in Park, left the door open, walked away, then upon my return it behaved normally. What to do? Delete the app?
Does the app still display “connected” under phone key? Maybe the “airport mode” tactic is worth a shot (just turn it to airplane mode, I usually wait a few seconds, then turn off airplane mode). That’s usually fixed a disconnected phone key, though that’s not your issue it might work.

I’ve had my door not open for me, I pull out my phone (not even unlock it, just enough for the screen to light up) and my car will then let me open the door.
 

Nikola

Active Member
Joined
Apr 4, 2016
Messages
112
Location
Arizona
Tesla Owner
Model 3
Country
Country
#3
It happens to me once in a while. Shutting down and re-starting the app usually cures it. Once I had to re-start the phone. No need to do anything as drastic as deleting the app.