Model 3 Warranty Speculation

  • If you haven't taken delivery yet or plan on ordering you can still get the 6 months of FREE Supercharging only until December 10th all Model 3s now qualify! Call or email your Tesla delivery advisor and give them our code
  • Winter is here and the forum is starting to get flooded with cold weather threads and posts. Please heed the suggested threads and posts before you post something related to cold weather. This is a great place to start: https://model3ownersclub.com/threads/teslas-in-cold-weather.5271

LUXMAN

Legendary Member
M3OC Supporting Member
Joined
Apr 4, 2016
Messages
2,676
Location
Lantana, Texas
Tesla Owner
Model 3
Country
Country
#1
So the Model S/X have an 8 year/unlimited mile Warrenty in the drive train and battery pack. By all accounts the number of drive unit replacements is way down and the battery capacity losses are very low. On the order of (at most) 8% over 100,000 miles.
Now battery packs are expensive even with Gigafactory cost reductions. With the volume of Model 3 orders, I wonder if Tesla will have a lesser Warrenty on these items for the 3.

I heard (not sure if accurate) that the Warrenty covers you for a new pack if the lose is greater than 20% over the Warrenty period. That is awesome if you are a high mile driver.
Comparing that to the Leaf (what I am familiar with)
8/100,000 on the pack against Cell failure
5/60,000 from premature loss of greater than 66%!!!
Now Nissan has some loss issues but that is a tough number to make in that timeframe. Now for comparison, a guy just hit 150,000 miles on his Leaf in temperate OR and only has 50% capacity left!!

So Tesla has a great battery but what are they gonna offer?
I bet it will be something similar to the S now but more like their original 8/100k.
 

MelindaV

☰ > 3
Moderator
Joined
Apr 2, 2016
Messages
6,720
Location
Vancouver, WA
Tesla Owner
Model 3
Country
Country
#2
I also think Tesla will follow their model of simplifying things and do the exact same thing for the Model 3 as the S and X. I've not seen any indication they would treat the new car any differently.
Now, on that same thought, I expect the service plans will also be the same, and have already heard some speculation/wishful thinking that they will greatly lower those on the 3 to be more in line with the car's price tag. IMO, service is service. If it is expected that the 3 is treated the same as a S or X, I would expect to pay the same for the service. (I would be happy if it was half the price, but expecting the full price currently listed)
 

AEDennis

Top-Contributor
Joined
Apr 10, 2016
Messages
892
Location
Southern California, Most of the time...
Tesla Owner
Model 3
Country
Country
#3
Tesla's warranty specifically excludes battery degradation.

There is no guideline of degradation that kicks in a pack swap (unlike Nissan's lose X capacity bars, get a new pack or trade it in early for $5,000 (or whatever the amount is)). Tesla's battery warranty covers failure, which is an amorphous term, but requires one to trust Tesla. I know of one that had a loaner pack while theirs was being repaired, so they've done this work before. (Now it's important to note that the folks I know that had this work under battery warranty had a Signature S, (one of the first 1000 S produced and used what is known as an A pack)
 

LUXMAN

Legendary Member
M3OC Supporting Member
Joined
Apr 4, 2016
Messages
2,676
Location
Lantana, Texas
Tesla Owner
Model 3
Country
Country
#4
Tesla's warranty specifically excludes battery degradation.

There is no guideline of degradation that kicks in a pack swap (unlike Nissan's lose X capacity bars, get a new pack or trade it in early for $5,000 (or whatever the amount is)). Tesla's battery warranty covers failure, which is an amorphous term, but requires one to trust Tesla. I know of one that had a loaner pack while theirs was being repaired, so they've done this work before. (Now it's important to note that the folks I know that had this work under battery warranty had a Signature S, (one of the first 1000 S produced and used what is known as an A pack)
Ok. Well guess my source was misinformed. I would assume they have some inside metric to decide if a pack is not up to par vs just hearing someone squeal :eek:
 

LUXMAN

Legendary Member
M3OC Supporting Member
Joined
Apr 4, 2016
Messages
2,676
Location
Lantana, Texas
Tesla Owner
Model 3
Country
Country
#5
I also think Tesla will follow their model of simplifying things and do the exact same thing for the Model 3 as the S and X. I've not seen any indication they would treat the new car any differently.
Now, on that same thought, I expect the service plans will also be the same, and have already heard some speculation/wishful thinking that they will greatly lower those on the 3 to be more in line with the car's price tag. IMO, service is service. If it is expected that the 3 is treated the same as a S or X, I would expect to pay the same for the service. (I would be happy if it was half the price, but expecting the full price currently listed)
I am thinking they won't be as generous with the Warrenty since the margins are thinner. So there will probably be some end point on the Mileage.

As far as Service plans go, I agree with you. Service is service. What I have found in the past, especially with Nissan now that I own 2 different Nissans, is that the plans are really priced on complexity of the vehicle and cost of parts. The LEAF extended Warrenty is less than the one for our Frontier for the same coverage. Course the Battery is not included in the extended Warrenty.
 

AEDennis

Top-Contributor
Joined
Apr 10, 2016
Messages
892
Location
Southern California, Most of the time...
Tesla Owner
Model 3
Country
Country
#6
Ok. Well guess my source was misinformed. I would assume they have some inside metric to decide if a pack is not up to par vs just hearing someone squeal :eek:
Yes, Tesla has a bunch of tools and built in diag/tech codes to have the vehicle tell the status of cells and the like to Tesla techs while it is in service. They've had that since Roadster days...
 

LUXMAN

Legendary Member
M3OC Supporting Member
Joined
Apr 4, 2016
Messages
2,676
Location
Lantana, Texas
Tesla Owner
Model 3
Country
Country
#7
Yes, Tesla has a bunch of tools and built in diag/tech codes to have the vehicle tell the status of cells and the like to Tesla techs while it is in service. They've had that since Roadster days...
Sure. I can even read the cell status of each cell in the Leaf through the OBD port and my iPhone. But I mean at what point do they deem the pack is out of tolerance and needs replacement under Warrenty. They have to have a set of parameters that the service techs use.
 

AEDennis

Top-Contributor
Joined
Apr 10, 2016
Messages
892
Location
Southern California, Most of the time...
Tesla Owner
Model 3
Country
Country
#8
Sure. I can even read the cell status of each cell in the Leaf through the OBD port and my iPhone. But I mean at what point do they deem the pack is out of tolerance and needs replacement under Warrenty. They have to have a set of parameters that the service techs use.
Short answer is it is not a simple "line" that defines this, goes back to my initial statement and having to "trust Tesla". It is definitely one of the challenges with the Tesla Way.
 

LUXMAN

Legendary Member
M3OC Supporting Member
Joined
Apr 4, 2016
Messages
2,676
Location
Lantana, Texas
Tesla Owner
Model 3
Country
Country
#9
Short answer is it is not a simple "line" that defines this, goes back to my initial statement and having to "trust Tesla". It is definitely one of the challenges with the Tesla Way.
Well anytime you go into a dealer for service they reference specs provided by the factory. I am sure the techs have some kind of manual to go by before elevating things to the next level. But if Tesla doesn't do that with the S and X, fine. But that may not fly when you are trying to sell 500,000 units a year.
 

AEDennis

Top-Contributor
Joined
Apr 10, 2016
Messages
892
Location
Southern California, Most of the time...
Tesla Owner
Model 3
Country
Country
#10
Well anytime you go into a dealer for service they reference specs provided by the factory. I am sure the techs have some kind of manual to go by before elevating things to the next level. But if Tesla doesn't do that with the S and X, fine. But that may not fly when you are trying to sell 500,000 units a year.
They may very well have something, but as many can attest, Tesla does not share this information with the public.
 

Red Sage

The Cybernetic Samurai
Joined
Dec 3, 2016
Messages
709
Location
Los Angeles CA
Country
Country
#13
I think the Model ☰ warranty package will be sufficient to silence those Tesla naysayers who had the unmitigated gall to bring up the warranties for Hyundai and Kia as a measuring stick for the Model S, prior to the unlimited miles warranty coming to light.