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Pre-owner App Access (& Referral Code / Loot Box)

Discussion in 'Software and Firmware' started by Dan Detweiler, Aug 2, 2018.

  1. Dan Detweiler

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    #1 Dan Detweiler, Aug 2, 2018
    Last edited: Aug 2, 2018
    Hey gang, I just got an official referral code linked to my Tesla account. Does that mean I am getting any closer to VIN assignment and delivery?

    Dan
     
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  2. Chansoo Byeon

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    Yeah me too - I just noticed this today! What does this mean?
    Hope they make cars faster without compromise :)
     
  3. garsh

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    Oh, hey, I've got one too now! :)
     
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  4. Dan Detweiler

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    I am guessing it is simply a reflection of adding the Model 3 to the referral program as stated last week. I wish it meant that our cars were waiting to be picked up...but I kind of doubt it.

    Dan
     
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  5. Skione65

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    @garsh,

    Where are you guys seeing the referral link/code? I’m just not seeing mine.

    Ski
     
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  6. garsh

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    In the Tesla app on my phone.
    I don't see anything on the website.
     
  7. Skione65

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    @garsh,

    Ahhhhhhh....lol. I was looking on My Account on the website. I’ll check the app.

    Ski
     
  8. MelindaV

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    I can’t get into the app without a car linked to my account :(
     
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  9. Skione65

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    @MelindaV,

    Same here. I just get an exclamation point in a white triangle! @garsh do you have a car linked to your account? I didn’t think you had a VIN yet?

    Ski
     
  10. Dan Detweiler

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    I don't have the Tesla ap yet. Mine appeared on the main page of my Tesla account online.

    Dan
     
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  11. ChiTesla

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    I downloaded and installed the Tesla App. When I log in, it says "no products associated with this account".

    My delivery date is 1 week away. Will I not get access until I get the car?
     
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  12. MelindaV

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    Correct
     
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  13. garsh

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    No car or VIN yet.
    I'm still able to edit my design too.

    I did update my Tesla app just this morning to version 3.4.3-349.
    I believe it was complaining about me not having a car before this morning's update.
     
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  14. Bokonon

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    #14 Bokonon, Aug 2, 2018
    Last edited: Aug 2, 2018
    It might mean something... I don't have a referral code anywhere on the website, and I can't log into the app (it hangs for a bit and then I get the huge white exclamation point with no text). App is running this morning's release (3.4.3) on Android.

    Nevermind, logging into the app just took four or five tries. It prompted me to view each of the support videos, and my loot box was unlocked at the end.

    Screenshot_20180802-101827_Tesla.jpg
     
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  15. Gordon Tyler

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    If you install the updated Tesla app from yesterday, you will be able to log in even without a VIN.
    They will show you the orientation videos for the model 3.
    Once you watch the videos, you will have a button that says "Unlock Lootbox"
    Press it and you'll see your referral URL.
    I literally did this just now.
     
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  16. garsh

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    It only took me one attempt to log in this morning, but it did take about a whole minute before logging in completed.
    But same thing - it shows you all of the videos. I just kept skipping through them, and then it takes you right to the loot box!
     
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  17. ChiTesla

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    Thanks. I updated my app and now have access also.
    I have access to the videos as well as the Loot Box with referral info.
     
  18. Kizzy

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    Woot! (Loot.) I can finally use the app!

    I briefly saw a rendering of my car configuration.
     
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  19. Bokonon

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    It might be hard to see on a mobile phone, but the referral links in your screenshots aren't 100% blacked out when viewed in a desktop browser, so you can still see the full referral code (it ends in "808"). I'm guessing that's why your post was deleted... and why your post above may be deleted or edited as well. If you crop the referral code out of the bottom of each screenshot, you should be fine.
     
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  20. Dan 3D

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    Ya I actually could barely see it in one of them when I reposted. So I just went ahead and deleted it myself. My bad.
     

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