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Slacker login question

Discussion in 'Software and Firmware' started by ejw, Apr 14, 2018.

  1. ejw

    ejw
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    Anyone else having problems logging in to an existing slacker account?
    I created a free account yesterday. Tried logging in from the car today and it says the credentials aren't right.
    (They are, I checked them).
     
  2. MelindaV

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    no answer on you being able to log in, but curious why you would make a free personal account to log in with, when the Tesla account provides access to more features.
     
  3. ejw

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    Interesting. I didn't look carefully, but assumed the personal account would carry my personalization across devices, etc.
     
  4. Coeus

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    According to the owner's manual:
     
  5. ejw

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    Well. that's what I get for trying to configure before RTFM...
     
    • Funny Funny x 1
  6. MelindaV

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    @ejw - I just came across in the online manual when looking for something else...

    Note: Tesla also provides you with a complimentary Streaming Personal Radio account for four years. To use your own Slacker Plus or Premium account instead, scroll to the bottom of the Streaming source, enter your credentials, touch Use High Bitrateto stream higher quality sound (if your Model 3 is equipped with the optional Ultra High Fidelity Sound package), and then touchLOGIN. To switch back to your Tesla account, simply touch USE TESLA ACCOUNT; you don't need to enter a user name or password for your Tesla account. You can purchase your own Slacker Plus or Premium account atwww.slacker.com. Model 3 does not support basic (free) Slacker services.
    so looks like you will only be able to login with a plus or premium Slacker account, not the free.
     
    • Informative Informative x 3
  7. William Frederick

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    I had some trouble logging into Slacker in my M3 after creating a Premium account online as I kept getting a credentials not recognized error. I changed my password to a simpler one (I think I removed special characters), and then it worked. I am not actually sure if that fixed the problem or if I just needed to wait more than few hours for the new account to be available.
     
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  8. wooo13

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    I don’t see the option for high bitrate when I log in, and I have a premium account. I marked high bitrate on my iPhone app so maybe that carried over?
     

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