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Tesla Refunds Some Canadian Reservation Holders For Overcharge

Discussion in 'Ordering, Production, Delivery' started by Paul Spiers, Jul 7, 2016.

More threads by Paul Spiers
  1. Paul Spiers

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    I received an email this morning from the Tesla team informing me that they discovered that I was overcharged on my AMEX. They said that AMEX did not use the correct exchange rate and over charged on transaction fees. Any other Canucks get the same email?
     
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    I also got one. I can't remember what my final total with exchange was though.
     
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    I was charged $1000 CAD with my Capital One MC.image.jpeg
     
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    It was only people who used American Express for their deposit
     
  5. Paul Spiers

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    I'm not sure I understand the pricing of the deposit. They had advertised that the deposit was $1000 USD, with an exchange rate of $1.32 CDN at the time of the transaction that amounted to $1332.00 CDN. They reimbursed my Amex for approximately the same amount, so that now I paid $1000 CDN, which would be equivalent to around $700.00 USD.
    So what gives, does anybody have any insight too this refund?
     
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    Actually Tesla had announced prior to the reservations opening what the deposit fee structure would look like by country, and we Canadians got a sweet deal at $1000 CDN. Full article from Electrek.co here.
     
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    The deposit was $1000 in your local currency and where you are buying your car. Visa and MC deposits were processed as $1000 in Canadian dollars but for some reason American Express processed the deposit as $1000 US dollars.
     
  8. Paul Spiers

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    Ah, I missed that announcement, I was out of town when I made my deposit so I didn't look at that blog post.

    Thanks for the information.
     

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