We took delivery of "his and hers" Model 3s a month ago - black and white - love them to death! A few days ago, I received a check from Tesla in the mail for $86, representing refund of excess DMV fees. I deposited the check, and was amazed this morning to see that the check had been returned, and I had been charged a $12 returned item fee by my bank. Seriously?? And this was not the first peripheral issue I've had with the company. I ordered two USB-lightening cables on Tesla's website to replace the Android charging cables that come with the cars - our family doesn't do Android. My card got charged for two, the packing slip said two, but there was only one in the undamaged envelope. Immediate email to firstname.lastname@example.org has gone unanswered for a week. Today, Customer Service was very pleasant, and assured me that both issues were being escalated and would be fixed. The rep had heard of "one other case" where a customer refund check had bounced. I have faith that these things will be made right - just interesting to see the extent to which Tesla appears to be flying by the seat of its pants to get things rolling. Any similar experiences?